About Me
👋 Hello, I'm Mayur Srivastava
UX & Product Designer | Problem Solver | Human-Centered Thinker
I believe in the power of data-informed products to drive positive change, empower the underrepresented, and help people spend less time looking at screens and more time on what matters most.
With over 7 years of experience in UX and product design, I specialize in crafting inclusive, data-driven digital experiences across industries like telecom (AT&T, DirecTV), finance (FIS), software consulting, public sector, and e-commerce.
I believe in the power of empathetic design—solving real problems for real people. My process blends user research, journey mapping, design thinking, and rapid prototyping to create meaningful solutions that balance user needs and business goals.
💼 Currently:
I'm a Product Designer at CPS GLOBAL TECHNOLOGIES, where I lead:
A telecom e-commerce redesign improving customer satisfaction by 30%
A public sector innovation initiative, integrating AI chatbot support and reducing service calls by 15%
🧰 What I Bring to the Table:
End-to-end UX process: research, wireframing, prototyping, testing, and handoff
Expertise in tools like Figma, Adobe Creative Cloud, Miro, and Jira
Strong collaboration with developers, PMs, and stakeholders in Agile teams,
WCAG 2.1 accessibility compliance, usability standards, and scalable design systems
🎓 Education:
M.S. in Human-Computer Interaction, Indiana University
Certified in Agile Project Management, Purdue University
🎯 What Drives Me:
I'm passionate about improving everyday digital experiences—whether it’s simplifying complex B2B workflows for 60K+ AT&T technicians, enhancing subscription management for DirecTV users, or making public platforms more accessible and inclusive.
Design is more than UI—it’s about understanding people. I use tools like:
Figma / Adobe CC / Miro / Zeplin
Jira / Confluence / Trello
NVDA / WCAG 2.1 for accessibility
AI-driven testing & user feedback loops
I thrive in Agile teams, translating business goals into usable products with real impact—like increasing satisfaction by 30% in telecom or reducing support calls by 15% in a public platform.
🧠 UX Superpowers
✔️ End-to-end product design
✔️ AI-integrated experiences
✔️ Journey mapping & service design
✔️ Cross-functional collaboration
✔️ Design systems & accessibility
When I’m not designing, you’ll find me running, hiking, exploring music, or playing with my kids.
Let’s build something meaningful together.
📫 Contact: maciupui6@gmail.com
🌐 Portfolio: www.mayursrivastava.com
